Privacy Policy

Information We Collect

We collect information you choose to share with us and a limited amount of information that is gathered automatically when you use the site.

• Information you provide directly. When you submit a contact or inquiry form, request a consultation, or otherwise reach out to us, we may collect your name, email address, phone number, and any details you include in your message.
• Information collected automatically. When you visit the site, our systems and any analytics tools we use at launch may record basic technical information such as your browser type, device, general location, and the pages you view.

How We Use Your Information

We use the information we collect to operate the site and respond to you, including to:

• Reply to your inquiries and answer your questions.
• Schedule visits, consultations, or appointments and follow up with you by phone or email.
• Improve our website, services, and the experience we offer.
• Send information you have requested or that relates to your inquiry.

We do not sell your personal information.

Sharing and Disclosure

We share your information only as needed to run our business or as required by law. This may include trusted service providers who help us operate the site and manage inquiries, such as booking, scheduling, or customer-relationship software we use at launch. These providers are expected to handle your information securely and use it only to perform services on our behalf. We may also disclose information when required by law or to protect the rights, safety, or property of MYOLAB, our clients, or others.

Cookies and Analytics

Our website may use cookies and similar technologies, along with analytics tools we add at launch, to understand how visitors use the site and to improve it. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function as intended if cookies are disabled.

Data Security

We take reasonable steps to protect the information you share with us against loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information using appropriate measures.

Your Rights

You may contact us to ask what personal information we hold about you, to request a correction, or to ask that we delete information you have provided. To make a request, please reach us using the details in the Contact Us section below. We will respond to reasonable requests in accordance with applicable law.

Children's Privacy

Our website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it. Where care is provided to a youth athlete, arrangements are made directly with a parent or guardian.

A Note on Health Information

MYOLAB operates on a cash-pay, fee-for-service basis and does not bill insurance. Any health-related details you choose to share with us through a form or message are treated as confidential and are used only to respond to your inquiry and coordinate your care. Information collected during in-person care is handled separately under our clinical practices. The handling of protected health information is subject to client confirmation [CLIENT-REVIEW].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

• Phone: 610-400-3116
• Email: [CLIENT-REVIEW]
• Location: Malvern, PA

You can also reach us through our contact page. For our website terms, see our Terms of Service.